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Terms & Conditions

Terms & Conditions

Acceptance of the Terms

By accessing and using our website (the "Site") or registering for an account with us, you agree to be bound by these terms and conditions ("Terms"). If you do not accept these Terms, please leave our Site immediately.

Eligibility Requirements

To use our services, you must:

  • Be at least 18 years old
  • Have reached the age of majority in your jurisdiction (if higher)
  • Not be a resident of restricted jurisdictions (see below)

We reserve the right to request additional information or proof of eligibility from users who do not meet these requirements.

Geographic Restrictions

We operate globally, but certain countries have restrictions on online gaming. The following jurisdictions are currently blocked:

If you attempt to register with us while residing in a restricted jurisdiction, your account will be flagged for review and potentially terminated.

Account Registration Rules

To create an account with us, you must provide accurate and complete information, including:

  • Full name
  • Date of birth
  • Address
  • Phone number (optional)
  • Valid email address

You may only register one account per individual. Creating multiple accounts is a form of fraud and will result in the termination of all affected accounts.

Identity Verification and KYC

To comply with anti-money laundering regulations, we require users to verify their identities through our Know Your Customer ("KYC") process. You will be asked to provide documentation proving your identity and address (utility bills, bank statements, etc.).

Your account may be restricted or terminated if you fail to complete the KYC process within a reasonable timeframe.

Account Accuracy Obligations

You must maintain accurate information in your user profile at all times. If we detect any discrepancies or inconsistencies, we reserve the right to suspend or terminate your account without warning.

Account Security Responsibilities

You are responsible for maintaining the security of your login credentials (username and password) and account details. You should:

  • Keep your passwords confidential
  • Avoid sharing sensitive information publicly
  • Report any suspicious activity on your account

We cannot be held liable for losses resulting from your failure to maintain adequate security measures.

Login Credentials and Password Protection

You are responsible for securing access to your account through strong, unique passwords that are regularly updated. You should never share or reuse login credentials across multiple websites or services.

Restricted Behaviour and Prohibited Activities

We take online gaming responsibly seriously and prohibit the following:

  • Collusion or manipulation
  • Cheating (using bots, modifying games, etc.)
  • Sharing of sensitive information with external parties

If you engage in any restricted behaviour, your account may be suspended or terminated without notice.

Multi-Accounting and Fraud Prevention

Creating multiple accounts is a form of fraud. We will terminate all affected accounts if we discover such activity.

To prevent multi-accounting:

  • Ensure that each username is unique
  • Use distinctive profiles with separate information

Your IP address, browser history, and account activities may be used to detect any suspicious behaviour.

Bonus and Promotion Rules

Bonuses are subject to specific terms and conditions (available in the promotions section of our Site). These rules include:

  • Wagering requirements for bonus funds
  • Minimum bets required before withdrawals can occur

Please read all promotion details carefully, as bonuses may be voided or forfeited if you fail to meet these conditions.

Wagering and Gameplay Conditions

When playing games on our platform, you agree to follow the rules of each game. We will void any bets placed under circumstances that could create an unfair advantage (e.g., manipulating your device or location).

Bonus Abuse Prevention

If we suspect bonus abuse (using bonuses as a way to play for free), your account may be suspended or terminated without warning.

Deposits and Withdrawals

Please refer to our website's Banking section for details on depositing funds into, withdrawing from, and managing your account. The following terms apply:

  • We will review each transaction before processing
  • Repeated failed transactions (e.g., payment method errors) may be restricted

Your first withdrawal may require verification of your identity or source of funding.

Verification Before Withdrawals

Before requesting a withdrawal, please ensure that you have met the conditions set out in our Bonus and Promotion Rules. Incomplete profiles or suspicious transactions will delay processing times.

Processing and Review Procedures

Our team reviews each request to withdraw funds. Requests may be subject to verification, review, and delays due to regulatory requirements or suspicious activity detection.

Responsible Gaming Expectations

As an operator, we take the responsible gaming of our users seriously. If you suspect a problem or have questions about gaming responsibly, please refer to our Help section for resources.

Self-Exclusion and Account Restrictions

You may request self-exclusion or temporary suspension from your account through our Support Team. We will review all requests promptly but may require additional verification before implementing the restriction.

Game Fairness and RNG Systems

We use reputable Random Number Generator ("RNG") systems for gaming fairness, ensuring randomness in game outcomes. Our third-party auditors ensure compliance with international standards of fair play (e.g., eCOGRA).

Technical Interruptions or Voided Gameplay

In rare instances of technical malfunctions or software issues, your gameplay may be interrupted and temporarily terminated to maintain the integrity of our platform.

We will refund any stakes placed in affected games upon resolution of the issue.

Suspension or Closure of Accounts

If we detect suspicious activity on your account (e.g., sharing sensitive information), you have been inactive for an extended period, or if there are regulatory requirements that necessitate it, we reserve the right to suspend or terminate your access without prior notice.

Our primary concern is maintaining a trustworthy platform with fair play standards.