Terms & Conditions
Acceptance of the Terms
By accessing and using our website (the "Site") or registering for an account with us, you agree to be bound by these terms and conditions ("Terms"). If you do not accept these Terms, please leave our Site immediately.
Eligibility Requirements
To use our services, you must:
We reserve the right to request additional information or proof of eligibility from users who do not meet these requirements.
Geographic Restrictions
We operate globally, but certain countries have restrictions on online gaming. The following jurisdictions are currently blocked:
If you attempt to register with us while residing in a restricted jurisdiction, your account will be flagged for review and potentially terminated.
Account Registration Rules
To create an account with us, you must provide accurate and complete information, including:
You may only register one account per individual. Creating multiple accounts is a form of fraud and will result in the termination of all affected accounts.
Identity Verification and KYC
To comply with anti-money laundering regulations, we require users to verify their identities through our Know Your Customer ("KYC") process. You will be asked to provide documentation proving your identity and address (utility bills, bank statements, etc.).
Your account may be restricted or terminated if you fail to complete the KYC process within a reasonable timeframe.
Account Accuracy Obligations
You must maintain accurate information in your user profile at all times. If we detect any discrepancies or inconsistencies, we reserve the right to suspend or terminate your account without warning.
Account Security Responsibilities
You are responsible for maintaining the security of your login credentials (username and password) and account details. You should:
We cannot be held liable for losses resulting from your failure to maintain adequate security measures.
Login Credentials and Password Protection
You are responsible for securing access to your account through strong, unique passwords that are regularly updated. You should never share or reuse login credentials across multiple websites or services.
Restricted Behaviour and Prohibited Activities
We take online gaming responsibly seriously and prohibit the following:
If you engage in any restricted behaviour, your account may be suspended or terminated without notice.
Multi-Accounting and Fraud Prevention
Creating multiple accounts is a form of fraud. We will terminate all affected accounts if we discover such activity.
To prevent multi-accounting:
Your IP address, browser history, and account activities may be used to detect any suspicious behaviour.
Bonus and Promotion Rules
Bonuses are subject to specific terms and conditions (available in the promotions section of our Site). These rules include:
Please read all promotion details carefully, as bonuses may be voided or forfeited if you fail to meet these conditions.
Wagering and Gameplay Conditions
When playing games on our platform, you agree to follow the rules of each game. We will void any bets placed under circumstances that could create an unfair advantage (e.g., manipulating your device or location).
Bonus Abuse Prevention
If we suspect bonus abuse (using bonuses as a way to play for free), your account may be suspended or terminated without warning.
Deposits and Withdrawals
Please refer to our website's Banking section for details on depositing funds into, withdrawing from, and managing your account. The following terms apply:
Your first withdrawal may require verification of your identity or source of funding.
Verification Before Withdrawals
Before requesting a withdrawal, please ensure that you have met the conditions set out in our Bonus and Promotion Rules. Incomplete profiles or suspicious transactions will delay processing times.
Processing and Review Procedures
Our team reviews each request to withdraw funds. Requests may be subject to verification, review, and delays due to regulatory requirements or suspicious activity detection.
Responsible Gaming Expectations
As an operator, we take the responsible gaming of our users seriously. If you suspect a problem or have questions about gaming responsibly, please refer to our Help section for resources.
Self-Exclusion and Account Restrictions
You may request self-exclusion or temporary suspension from your account through our Support Team. We will review all requests promptly but may require additional verification before implementing the restriction.
Game Fairness and RNG Systems
We use reputable Random Number Generator ("RNG") systems for gaming fairness, ensuring randomness in game outcomes. Our third-party auditors ensure compliance with international standards of fair play (e.g., eCOGRA).
Technical Interruptions or Voided Gameplay
In rare instances of technical malfunctions or software issues, your gameplay may be interrupted and temporarily terminated to maintain the integrity of our platform.
We will refund any stakes placed in affected games upon resolution of the issue.
Suspension or Closure of Accounts
If we detect suspicious activity on your account (e.g., sharing sensitive information), you have been inactive for an extended period, or if there are regulatory requirements that necessitate it, we reserve the right to suspend or terminate your access without prior notice.
Our primary concern is maintaining a trustworthy platform with fair play standards.